Your First Visit

Everyone is welcome at NWOC.

We are an open, accessible and inclusive practice that will treat you with empathy, tact and care. You will never feel rushed. We provide you with ample time, care and advice so we can work together with you to reach your optimal level of health and wellbeing. We’re also pleased to provide you with an option of entrance via ramp (wheelchair accessible) as well as accessible bathroom/toilet facilities.

Delivering Exceptional Osteopathic Care, Evidence-Based Treatments, and Holistic Solutions to Relieve Pain, Restore Movement, and Support Your Body’s Natural Healing — Guiding You with Compassion and Expertise Every Step of the Way.

When you visit us for the first time, you’ll be asked to complete a simple personal information form. This form is in English. If you feel you may require a translation, please contact us ahead of time. When our practitioner comes out to meet you, you’ll be taken in to the consultation room where they’ll ask you about and make notes on your history.

Many of our modality and treatment options involve ‘hands-on’ approaches to treatment. This approach is used to perform a comprehensive examination using a standard medical approach to diagnose your condition. If you don’t feel comfortable receiving this treatment in a particular area, that’s no problem at all. Just let us know.

We’ll also provide you with advice to assist in the ongoing management of your condition. This might include strengthening and conditioning exercises, ergonomic advice and suggestions for more effective management of your personal lifestyle. If you have any questions ahead of your visit, please feel free to contact our friendly reception staff.

Consultation Fees

  • All therapies offered by NWOC are claimable with private health insurance if Osteopathy is part of your extras package.
  • We offer you the HICAPS facility as well as EPC Claiming which allows you to receive your private health cover or medicare rebate on-the-spot.
  • Children, full-time students, healthcare card holders – please present proof of benefit (e.g. card) when paying for your appointment.
  • We are proud to treat Work Cover, TAC, Department of Veteran Affairs and CDM (Chronic Disease Management) patients (a gap payment is required).

Clinic Update

Dear Patients,

We are happy to share exciting news regarding new services at the clinic.

We welcome Our Physio Co who will commence Monday May 18th 2026. They offer a range of Allied Health Services which include Occupational Therapy, Speech Therapy, Physiotherapy, Podiatry and Dietetics. Please check the link below to view their website for more information.

https://ourphysioco.com.au/

We have also made some updates to our clinic schedule to continue improving the way we support you. From mid May, our reception services will fully transition to online and phone based systems.

Most of our patients already find it convenient to book online at www.nwoc.com.au, which remains available and encouraged for appointments.

If you need to get in touch, your call is still important to us. Please leave a message on 9337 8737 and one of our osteopaths will return your call within 24–48 hours. You can also reach us anytime at info@nwoc.com.au.

We appreciate your understanding and cooperation as we make this transition.

Kind regards,
NWOC Team